Privacy Policy

RSCP Engineering & Consultancy Ltd

(“RSCP”, “we”, “us” or “our”) is committed to processing personal data lawfully, fairly and transparently in accordance with the UK GDPR, the Data Protection Act 2018 and, where relevant, PECR.

Who we are

Data Controller: RSCP Engineering & Consultancy Ltd. Company No. 09386967. Registered in England and Wales. Registered Office: Vision Offices, Saxon House, 27 Duke Street, Chelmsford, CM1 1HT. Email: projects@rscp.co.uk. Telephone: +44 (0) 1245 824 070 .

The personal data we may collect

Identity and contact data, including names, job titles, company names, postal addresses, email addresses and telephone numbers.
Enquiry and correspondence data submitted through the contact form, by email or by telephone.
Project and consultancy data, including project addresses, drawings, specifications, surveys, reports, photographs, compliance information and related technical or commercial materials.
Administrative and transaction data relating to proposals, appointments, invoicing and business correspondence.
Website usage and technical data, including IP address, browser details, device information, website interactions and cookie identifiers.
Preference and consent data, including cookie settings and records of consent choices.

How we collect personal data

Directly from you when you submit the contact form, email us, telephone us, request a quotation or download material from the website.
From your employer, colleagues, project team members or other persons involved in a project or enquiry.
From publicly available sources where relevant to a genuine business enquiry or project context.
Automatically through cookies and similar technologies, subject to your consent choices where required.

How we use personal data

To respond to enquiries and prepare fee proposals or scopes of service.
To provide consultancy services, including fire safety consultancy, health and safety consultancy, quantity surveying and cost management consultancy, and related assessments, audits, inspections, reports, strategies, statements, reviews and project support.
To communicate with clients, consultants, contractors, approving bodies and other project stakeholders.
To administer appointments, site visits, reports, invoices and business records.
To maintain website functionality, security and performance, and to analyse website usage.
To comply with legal, regulatory, insurance and professional obligations and to establish, exercise or defend legal claims.

Lawful bases for processing

Performance of a contract.
Steps taken at your request before entering into a contract.
Legitimate interests in operating and improving our consultancy business and online presence.
Legal obligation.
Consent, where required, including for certain non-essential cookies and similar technologies.

Sharing personal data

We may share personal data, where necessary, with employees, consultants, subcontractors, IT and website service providers, analytics and software providers, accountants, solicitors, insurers, brokers, project stakeholders, regulators, courts and public authorities. We do not sell personal data to third parties.

International transfers

Where personal data is transferred internationally, we will take appropriate steps to ensure that it is protected in accordance with applicable data protection law.

Data retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to respond to enquiries, deliver services, maintain business and technical records, comply with legal and insurance obligations, and manage potential claims. Retention is determined by reference to the nature of the data, the service provided, legal and insurance requirements, and applicable limitation periods.

Your rights

Access to your personal data.
Correction of inaccurate or incomplete data.
Erasure in certain circumstances.
Restriction of processing.
Objection to processing based on legitimate interests.
Transfer of certain personal data.
Withdrawal of consent where processing is based on consent.Complaints

If you have any concerns about how we handle personal data, please contact us at projects@rscp.co.uk. You also have the right to complain to the Information Commissioner’s Office.

Security

We take reasonable technical and organisational measures to protect personal data. However, no website, transmission method or storage system can be guaranteed to be completely secure.

Third-party websites and services

Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of those third parties.

Children

This website is intended for business and professional use. It is not directed at children, and we do not knowingly collect personal data from children through the website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational or website changes. Any updated version will be published on this page.